…and is your customer asking for a return? Let us help! Utilize our proprietary technology and tools to easily request an on-demand, community based return and we will take it from there. Not only will we reduce and in some cases completely remove your costs, but you can also leverage our non-profit partners for added benefits. Our goal is to save you money, provide the highest level of customer service, protect your brand, and make your life easier.
Access our online partner portal and enter the zip code of the customer requesting a return. More than likely we have a community based representative in that area. Add some basic info about the customer, submit, and you’re done. For even more efficiency, talk to us about our CRM integrations and API solutions so your customer service team never has to leave their CRM.
Requests are on-demand and as soon as we receive a request, we assign a community based Sharetown representative to the job. We then contact the customer and schedule a specific time for the pick-up
Access your real-time reporting to track the progress of a return pick-up. We can also notify your team when a pick-up is complete.
With thousands of big and bulky returns under our belt, we strive to achieve customer service perfection. We want the customer to praise your brand even if they weren’t elated with your product. We work to create raving fans for you, increase your install base, and protect your brand.
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